Showroom Manager

Job Description

We are looking for an experienced and results-driven Showroom Manager to lead the day-to-day operations of our Smart Home showroom in Coimbatore. The ideal candidate will have 7–10 years of experience in retail showroom management, strong leadership skills, and a proven track record of driving sales and delivering excellent customer experiences. The role requires someone who can manage showroom operations, lead the sales team, understand customer requirements, and effectively present smart-home solutions and products. Key Responsibilities Take complete responsibility for the day-to-day operations and performance of the showroom. Lead, motivate, and manage the showroom sales team to achieve monthly and annual sales targets. Develop and implement strategies to increase showroom sales, enquiries, and customer conversions. Understand customer requirements and recommend suitable smart-home products and solutions. Conduct product demonstrations and clearly explain features, benefits, technology, pricing, and available solutions. Handle key customers, high-value enquiries, negotiations, and sales closures. Monitor sales leads, customer follow-ups, quotations, conversions, and team performance. Build strong relationships with customers, architects, interior designers, builders, and other relevant business partners. Coordinate with technical, installation, project, and operations teams to ensure smooth execution of customer orders. Ensure customers receive timely updates and a high-quality experience from enquiry through installation and after-sales support. Monitor showroom inventory, product displays, demo units, and overall showroom presentation. Ensure all products and demonstrations are properly maintained and presented professionally. Prepare and review daily, weekly, and monthly sales and operational reports. Analyze sales performance and take corrective actions to achieve business targets. Train and coach sales team members on product knowledge, customer handling, demonstrations, and closing techniques. Monitor competitor activities, market trends, and new smart-home technologies. Ensure compliance with company policies, operational procedures, and showroom standards. Handle customer complaints and escalations professionally and ensure timely resolution. Requirements 7–10 years of experience in retail, showroom, sales, or store management preferred. Proven experience managing and motivating a sales team. Strong track record of achieving sales targets and driving showroom revenue. Experience in smart home, home automation, electronics, electrical products, interiors, premium retail, or related industries will be an advantage. Excellent communication, negotiation, presentation, and customer relationship skills. Strong leadership, decision-making, and problem-solving abilities. Comfortable handling high-value customers and complex sales discussions. Good understanding of sales reporting, CRM, quotations, and customer follow-up processes. Ability to understand and explain technical products and solutions to customers. Strong ownership, professionalism, and business-oriented mindset. Willingness to work full-time in Coimbatore. Compensation ₹30,000 – ₹40,000 per month Full-time position Morning shift Location: Coimbatore, Tamil Nadu Senior leadership responsibility with opportunities for career growth